Last Updated: January 15, 2026 · Effective: January 15, 2026
bittreflll ("we", "us", or "our") is committed to protecting your personal data. This policy explains what we collect, why, how long we keep it, and your rights under GDPR, UK GDPR, and CCPA.
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Personal identifiers: name, email address, billing address, and payment details provided during checkout.
Technical data: IP address, browser type, device information, and pages visited collected automatically.
Transaction data: purchase history, cryptocurrency wallet addresses, and order confirmations.
To process and fulfill orders, deliver digital products (gift cards, eSIMs), and send confirmation emails.
To prevent fraud, comply with AML/KYC obligations, and maintain platform security.
To improve our services, personalize your experience, and send relevant product updates (with your consent).
We share data with payment processors, digital product distributors, and fraud prevention services strictly to fulfil your order.
We do not sell, rent, or trade your personal data to marketers or data brokers.
Third-party partners are contractually bound to process your data only on our behalf and in line with this policy.
You have the right to access, correct, delete, or export your personal data at any time.
California residents may opt out of the sale of personal information (we do not sell data) and request disclosure of data collected.
EU/EEA residents may lodge a complaint with their local supervisory authority. Submit requests to [email protected].
Transaction records are retained for 7 years to meet tax and regulatory requirements.
Account data is kept for the duration of your account plus 12 months after closure, unless a longer period is legally required.
Analytics data is anonymised after 26 months.
All data is encrypted in transit (TLS 1.3) and at rest using AES-256 encryption.
We employ multi-factor authentication, access controls, and regular penetration testing.
In the event of a breach affecting your rights, we will notify you within 72 hours as required by GDPR.
Our services are not directed at individuals under 18 years of age.
We do not knowingly collect personal data from minors. If you believe a minor has provided us data, contact us immediately at [email protected].
We may update this Privacy Policy periodically. The 'Last Updated' date at the top of this page reflects the most recent revision.
Material changes will be communicated via email to registered users at least 14 days before taking effect.
Data Controller: bittreflll Ltd., 27 Fintech Square, London, EC2V 8RT, United Kingdom.
Privacy enquiries: [email protected] | +44 20 7946 0321
Our Data Protection Officer can be reached at [email protected].
This Privacy Policy is governed by English law. For full terms of service, visit our Terms of Service. For cookie preferences, see our Cookie Policy. Questions? Contact us at [email protected].